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Cookies Policy
Casoola Casino is operated by Fortuna Games N.V., a company registered in Costa Rica, under a Costa Rica gaming licence. The site uses 128-bit SSL encryption to protect player data and transactions.
1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies are commonly used across the internet and can help websites operate, provide security, remember settings and understand how visitors use online services.
Some cookies are placed directly by Casoola Casino. Others may be placed by service providers or other third parties that support website functions, security, analytics, communications or other online features. These third parties may process information collected through their cookies in accordance with their own privacy notices and applicable requirements.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains available may vary according to its purpose, your browser settings and the settings used by the relevant service.
Cookies may also be described as first-party or third-party cookies. First-party cookies are set by the website you are visiting. Third-party cookies are set by a different website or service, such as a technology provider that helps us understand website performance or deliver a particular feature.
2. How Casoola Casino uses cookies
Casoola Casino may use cookies and similar technologies for several legitimate website and operational purposes. The precise cookies used may change as the website, its features, technology providers or legal requirements change. Cookies may be used individually or together with other information held by the website.
Strictly necessary cookies
Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help maintain a secure session, assist with account access, remember essential selections, detect suspicious activity, protect forms and support other functions that are necessary for the service to operate. If these cookies are disabled, some parts of the website may not function correctly or may be unavailable.
Functionality cookies
Functionality cookies help remember choices and preferences made during a visit or across visits. For example, they may support language, display, regional or other settings, or help provide a more consistent experience. Disabling these cookies may mean that preferences need to be entered again or that some optional features do not work as intended.
Performance and analytics cookies
Performance and analytics cookies may help us understand how visitors use the website, such as which pages are viewed, how visitors move between pages and whether a page or feature works as expected. The information may be used to monitor performance, identify errors, improve navigation and develop a more useful online experience. Analytics information may be collected in an aggregated or otherwise limited form where appropriate.
Security and fraud-prevention technologies
Cookies and similar technologies may help protect the website, player accounts and transactions from unauthorised access, automated abuse, fraud and other security risks. These technologies may help identify unusual activity, maintain the integrity of a session and support our legal and operational obligations. Blocking security-related technologies may affect your ability to use certain services.
Advertising and marketing cookies
Where permitted and used, advertising or marketing cookies may help measure campaigns, understand interactions with promotional content and present information that is more relevant to a visitor. These cookies may also help prevent the repeated display of the same content and assess whether a communication or campaign has been effective. Marketing cookies are not required for the basic operation of the website and may be subject to your consent choices.
3. Information collected through cookies
Depending on the cookie or technology involved, information collected may include a device identifier, browser type, operating system, general location information, internet protocol address, pages visited, links selected, referring website, approximate time of access, session information and interactions with website features. Cookies may also record preferences, consent choices and technical information about how a device connects to the website.
Cookie information may be combined with information you provide directly, such as information associated with an account, where this is permitted and necessary for a stated purpose. We aim to use information in a way that is relevant to the purpose for which it was collected and in accordance with applicable privacy obligations. Further information about the handling, disclosure, retention and protection of personal information is available in our Privacy Policy.
Cookies do not normally contain information such as your account password or full payment details. However, information collected through cookies may contribute to maintaining a logged-in session, recognising a device or supporting security checks. You should keep your account credentials confidential and use a secure, up-to-date browser and device.
Similar technologies
In addition to cookies, the website may use related technologies such as pixels, tags, software development kits, local storage or device identifiers. These technologies can perform similar functions, including measuring activity, supporting security, remembering preferences and understanding how online content is used. When this policy refers to cookies, it may also include these similar technologies where relevant.
4. Managing your cookie choices
You may be able to manage optional cookies through a cookie banner, consent tool or preference centre displayed on the website. Your available choices may include accepting all cookies, rejecting optional cookies or selecting particular categories. You can usually change your preferences later by using the website's cookie settings or preference control, where available.
You can also manage cookies through your web browser. Most browsers allow you to view, block, delete or restrict cookies, and may provide settings to alert you when a cookie is being placed. Instructions differ between browsers and devices, so you should check the help or support information provided by your browser manufacturer.
- Blocking all cookies may prevent parts of the website from operating properly.
- Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
- Cookie controls may need to be set separately for each browser, device or browser profile.
- Some third-party services may provide their own tools for managing their cookies or similar technologies.
- Rejecting marketing cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less tailored to your interests.
Consent and essential technologies
Where consent is required, Casoola Casino will seek consent for relevant optional cookies in accordance with applicable requirements. Strictly necessary cookies may be used without consent where they are required to provide a service or fulfil an essential function. You may withdraw or change consent for optional cookies at any time using the controls made available on the website. Withdrawal does not affect processing that occurred before your choice was changed.
Updates to this policy
We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, our service providers, legal requirements or our operational practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically to remain informed about how cookies are used.
Questions and privacy requests
If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the privacy or support contact process made available on the Casoola Casino website. We may need to verify your request before providing information or making changes. Requests will be handled in accordance with applicable privacy laws, our Privacy Policy and any relevant security requirements.